In line with current government advice found here these are the currently advised hygiene precautions:

Before you enter the property

Establish when someone with Coronavirus was last in the house. If an area can be kept closed and secure for 72 hours, wait until this time has passed for cleaning as the amount of virus living on surfaces will have reduced significantly by 72 hours

Make sure you receive all cleaning instructions before you arrive into the property

Place your protective equipment on before you enter the property

Alongside your standard cleaning equipment, please bring with you: disposable gloves, a disposable apron or protective suit, goggles, disposable surgical mask and disposable shoe covers

If the customer has not already provided please ensure you take with you the necessary cleaning materials which are effective against fighting viruses as outlined here

When entering the property

Avoid all physical greetings

Maintain a distance of 2 metres at all times with customers

Special attention must be paid to 'high-contact' areas

Ensure you are using the correct cleaning products and always double-check the information provided by the manufacturer on the back of the product. A list of cleaning products which are effective against fighting viruses as outlined here

Conduct your typical clean, however pay special attention to the cleaning of 'high-contact' items which include table tops, kitchen surface, handles, remotes, switches and gadgets

Use disposable cloths or paper roll and disposable mop heads, to clean all hard surfaces, floors, chairs, door handles and sanitary fittings

Vacuum all areas

Ensure all areas are sufficiently vacuumed before conducting any mopping

Mop with disinfectant

Ensure you cover all of the floor when mopping and apply the correct amount of disinfectant materials which can be found here


Wash items in accordance with the manufacturer’s instructions. Use the warmest water setting and dry items completely. Dirty laundry that has been in contact with an unwell person can be washed with other people’s items

Do not shake dirty laundry, this minimises the possibility of dispersing virus through the air

Clean and disinfect anything used for transporting laundry with your usual products, in line with the cleaning guidance above

Dispose of all disposable cloths and cleaning materials used in a safe manner as per the government guidance found here

All materials used should be put in a plastic rubbish bag and which should then be tied and double bagged

If you are unsure as to whether the house has been previously contaminated with the virus the waste should be put in a suitable and secure place and marked for storage until it has been confirmed whether the house has been confirmed or not

Waste should be stored safely and kept away from children. You should not put your waste in communal waste areas until negative test results are known or the waste has been stored for at least 72 hours.

If the individual tests negative, this can be put in with the normal waste

If the individual tests positive, then store it for at least 72 hours and put in with the normal waste