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My Helpling Profile

Who can view my Helpling profile?
Only customers booking through Helpling can view your profile. It will not appear on any search engines and we do not pass on your profile to any third part...
Fri, 29 Nov, 2019 at 8:08 AM
How can I change my availability?
To update your working hours, please go to ‘More’ -> ’Set my availability’ section on the Helpling Partner app.  Try to keep these updated at all tim...
Wed, 27 Nov, 2019 at 4:59 PM
How can I edit my Helpling profile?
You can change your profile picture as well as your headline and bio on the Helpling Partner App. Please go to ‘More’ -> ‘Edit my profile’. In this same ...
Fri, 29 Nov, 2019 at 8:08 AM
How can I change my work location?
Unfortunately, this function is not yet available on our provider app. All you need to do is email us your desired work location to info@helpling.co.uk and ...
Wed, 27 Nov, 2019 at 5:00 PM
How can I add a holiday?
If you’d like to add a holiday, simply go to ‘More' -> 'Add Holiday’ on the Helpling Partner app. When you add a holiday, any affected customers...
Wed, 27 Nov, 2019 at 5:03 PM
How can I block a time that I am unavailable?
If you are not available within certain hours and would like to add breaks in-between, you can include specific ‘slots of availability’. To do so, go to ‘M...
Wed, 27 Nov, 2019 at 5:30 PM
How can I communicate with my customers
To easily communicate with your customers, you can use the chat feature that you can find in your account. If you need to translate the messages, you also h...
Mon, 27 Feb, 2023 at 12:19 PM